The Long Hair Community

akurah · May 21st, 2007, 05:24 PM

I've noticed seams on my denman's bristles. They're not lengthwise, like most seams are on brushes, but around the middle of the bristle.

Is this normal? Is it worth the effort to sand them down, or should I just buy a new one?

talullah · May 22nd, 2007, 04:46 AM

Hmm, I don't see any on mine. I looked pretty closely. Which Denman do you have? (I have the D4) And where did you buy it? Weird.

akurah · May 22nd, 2007, 05:21 AM

I have a D3, I purchased it from Sally's.

Labs*R*Us · May 22nd, 2007, 05:34 AM

I'll be danged if I didn't look at my D3 from Sally's, and mine also has these! Hmmm, too many to file. Guess I might be looking around for something else. They do seem soft, but ??? Hopefully some of the girls who've been using Denman brushes for a long time, and also discover this on theirs, with no adverse results might pipe in.

akurah · May 22nd, 2007, 09:01 AM

I think I'm going to go to Sally's today and examine all their denmans in the boxes (if they'll let me). See if it's common, or whatnot.

I KNOW lots of people own Denmans, so speak up! Does your Denman also have this problem? If so, how'd you deal with it? And if not, where'd ya get it?

talullah · May 22nd, 2007, 09:26 AM

I just looked at my mom's D3, and there are no seams on it.

Hers has the clear/white bristles, my D4 has black bristles.

Maybe they've changed them? Cutting costs? My mom's brush is several years old and mine is about a year old. I got mine from Sally's and it came in a box.

Maybe I'm losing my eyesight.

embee · May 22nd, 2007, 09:30 AM

Ack. I just bought a Denman from Sally's. It's a D3 (white/clear bristles). I've not started using it yet, so I went to check - it's fine. Whew!

Labs*R*Us · May 22nd, 2007, 09:50 AM

Wait - same here - from Sally's and in a box. D3 with clear/white bristles. You have to look very carefully at the middle of the bristle, or slowly feel it with your finger. It's not that obvious by sight, but once you feel it and know it's there, it's there. I just want to know from the more experienced if this is something to be concerned about. Is this why they are on sale at Sally's?

akurah · May 22nd, 2007, 10:38 AM

If anything, I suspect it may be random "bad apples" that didn't get processed as thoroughly as the other brushes, or what have you.

I'm tempted to email Denman and ask them about it, and ask them if they have any advice.

Labs*R*Us · May 22nd, 2007, 10:40 AM

Please do, and let us know!

**dancingbarefoot** · May 22nd, 2007, 02:46 PM

I have two Denman D5's (one for home, one for the office) and a purse-sized one, and none of them have seams. Very smooth.

purplebubba · May 22nd, 2007, 02:55 PM

I bought my D3, D5, D13 all at Sally's a few years ago. I don't feel any seems on the bristles. All I feel is a lip or edge near the tip where it goes from the rounded tip to the wider bristle.

Maybe they got a batch in that was made on a machine that was messed up the day they were made? Or maybe the molds had something in them?

Labs*R*Us · May 22nd, 2007, 02:58 PM

Well, harruuumph! What's with that? I am becoming more and more disenchanted with a certain "S" store all the time. Big, fat raspberry to Sally's! (but shhh; this is just between us!)

akurah · May 25th, 2007, 10:34 AM

I went back to Sally's, and ALL their D3's had seams!!! I was flabbergasted.

I did, however, find a gorgeous black D4 there that was smoother than silk. It glides through my hair like buttah.

I just wrote an email to them, too. It reads

Quote:

Hello!

I have a concern about the quality of a Denman brush I purchased perhaps a month and a half ago. It's a D3, and I purchased it from my local Sally's in the United States. The bristles have seams around the middle of them.

The presence of the seams concerns me, as your brushes are advertised as having smooth nylon bristles. I don't want to have my hair catching on these seams. When I returned to Sally's and examined the rest of their Denman stock, all of their D3s had seams.

I've discussed this a bit with some friends, and they too went to examine their Denmans. Most of them were seamless, but another girl who purchased hers from a Sally's as well found seams on hers. She lives on the other side of the country from me.

I do not have the time or the patience to manually sand down each individual seam on the bristle. Is there any possible recourse?

Thanks so much for your time,
Stephanie

If I don't hear from them, I'm going to resend it to their North America office. It's going to their UK branch first because they have "Customer Service" beside it in parentheses. Labs*R*Us, you should also send them an email if you have the time.

kimberlily · May 25th, 2007, 10:40 AM

My D3 and purse sized Denman are smooth as satin. I think it is probably a bad lot. Hopefully they get back to you soon!